BI WORLDWIDE is delighted to be a Four Seasons Strategic Group Partner. To celebrate this we have a cracking competition. Last month we featured the gorgeous east coast of Scotland and this month we head south to the tranquility and splendour that is the glorious Four Seasons Hotel Hampshire.

The winds of change in the aviation market have been blowing for a long time and have gradually changed the climate for incentive travel. The recent announcement that Dubai International is now the world’s second busiest international airport, and will overtake Heathrow by 2015, is a significant shift away from the old order and will have equally significant implications for the longer-term evolution of the incentive travel market.

Corporate social responsibility and incentive travel can be viewed as mutually exclusive so can it be the case that it is possible to deliver knockout delegate experiences and do more than pay just lip service to CSR?

Don’t we just love a conundrum? Even though the world of work is a place where rational thinking, solutions and objectivity rules, it is also a place of riddles, paradoxes and immense subjectivity.

Do we consider the delegate as much as we should?

Having enjoyed the roller coaster of emotions the Olympic opening ceremony served up, I recalled a pitch delivery some years ago when, for the first time, I was presented with the ‘emotional journey’ of a conference. How the three day conference, culminating in a product launch, would unfurl, and the many emotions attendees would experience along the way.