As a business that preaches performance improvement, BI WORLDWIDE also practices it. We are proud to be working with clients to help improve their businesses, but we know that you're only as good as the last project - whether a full performance improvement programme, reward and recognition scheme, incentive, or a product launch, conference or incentive travel event. To keep us on our toes we ask all we pitch to and work with what they think.
Our surveys cover two key areas of our work:
- Design - our solutions, our innovation and how well our strategies and plans hit the mark in the eyes of the client or prospect client.
- Delivery - when our proposals hit the mark we ask all our client to rate how well we are doing and how successful the programme is.
We measure and feedback and improve. Only that way can we ensure that we propose and deliver winning solutions. All aspects of our operation are assessed, for all our services, and improvements and ideas feed into our philosophy of continuous improvement.