Corporate social responsibility and incentive travel can be viewed as mutually exclusive so can it be the case that it is possible to deliver knockout delegate experiences and do more than pay just lip service to CSR?

We are very excited to annouce that our ability to service the global events, employee engagement and incentive market is strengthened with the addition of BI WORLDWIDE Latin America to our network of regional headquarters.

Sometimes it's ok to blow your own trumpet, especially when the accolade comes from your customers and clients. So, we're delighted that BI WORLDWIDE has been named as Top Recognition Provider in the US by HRO Today in their Baker's Dozen Customer Satisfaction survey.

Welcoming some US associates into the office this week we got onto the subject of breakfast. The world can feel quite small to a company operating in Australia, Canada, China, Germany, India, the UK, and the US: we share a corporate culture after all. But what does the difference in our early-morning food cultures really represent? Here’s where the humble poached egg, or waffles, took us!

Don’t we just love a conundrum? Even though the world of work is a place where rational thinking, solutions and objectivity rules, it is also a place of riddles, paradoxes and immense subjectivity.

Do we consider the delegate as much as we should?

Having enjoyed the roller coaster of emotions the Olympic opening ceremony served up, I recalled a pitch delivery some years ago when, for the first time, I was presented with the ‘emotional journey’ of a conference. How the three day conference, culminating in a product launch, would unfurl, and the many emotions attendees would experience along the way.

The benefits a more highly engaged employee workforce delivers for an organisation is common knowledge these days and part of the general language of business. More and more companies proudly publish their increased engagement survey results and the good work they are doing around getting their employees more engaged. But here’s an interesting anomaly – 90% of business leaders acknowledge the importance of engagement and its impact on business success, yet 75% have no plan or strategy to do anything about it...

A Tweet appeared the other day from a rail company proudly proclaiming a steady rise in their employee engagement score, but no mention of any consequence of this. Are customers getting a better experience, has their satisfaction risen, are trains more full, more often and with more delighted customers, are trains more reliable?

What makes business better? At BI WORLDWIDE we're obsessed with this topic - why do some people strive to achieve more than others? Why do businesses spend billions on incentives, yet not get the returns they could? ...

There are rare moments when real world events illustrate perfectly the elements that underpin how we perform as people and how we apply that in business. This morning was one of those moments, a single radio report..